Privacy Policy

effective from December 21st 2018

What information does this website collect?
The website collects information from you when you submit your enquiry via our contact form.

When booking or submitting an enquiry on our site, you may be asked to enter your name, address, type of enquiry and e-mail address. These details will be automatically registered on our secure client database. You may, however, visit the site to simply browse pages without entering any data.

When submitting data via the contact form, the site records the IP address that the enquiry originated from. The site’s server also may retain server logs which include the IP address of every request to the server.


What does this site use your information for?
Any of the information the site collects from you may be used in one of the following ways:

To personalise your experience — your information helps myself to better respond to your individual needs.
To improve the site — I continually strive to improve my site offerings based on the information and feedback I receive from you.
To improve customer service — your information helps me to more effectively respond to your customer service requests and support needs.
To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to appointments or in response to your user name, respond to inquiries, and/or other requests or questions.


How do I protect your information?
I implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.


What is your data retention policy?
The website server will make a good faith effort to:

Retain server logs containing the IP address of all requests to this server no more than 90 days.
Retain the IP addresses associated with registered users and their submitted form data no more than 5 years.


Does the site use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognise your browser including the five steps of any appointment system process.

The site uses cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that the site can offer better experiences and tools in the future. The site may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on my behalf except to help me conduct and improve my business.


Do I disclose any information to outside parties?
I do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. I may also release your information when I believe release is appropriate to comply with the law, enforce my site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links
Occasionally, at my discretion, I may include or offer third party products or services on the site. These third party sites have separate and independent privacy policies. I therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, I seek to protect the integrity of our site and welcome any feedback about these sites.


Online Privacy Policy Only
This online privacy policy applies only to information collected through the site and not to information collected offline.


Your Consent
By using the site, you consent to the website privacy policy.

You can request that I erase any personal data I hold about you. This does not include any data I are obliged to keep for administrative, legal, or security purposes.


Changes to Privacy Policy
If I decide to change our privacy policy, I will post those changes on this page.