Terms and Conditions

effective from January 1st 2019

Rachel Mannix Booking Notes

On booking a treatment with Rachel Mannix, you must discuss any medical conditions, pregnancy or if you are breast feeding with your therapist and at the time of your booking. If you have any uncertainty you must seek medical advice from your doctor. Certain conditions will mean that you cannot have certain treatments.

Rachel Mannix requires a £50 minimum deposit per visit within London & outside the M25. The minimum spend is still required to be met when using any discount codes from any partnerships or Third party companies.

For enquiries outside of the M25 a Travel surcharge may apply – please do enquire directly with Rachel Mannix via email at info@rachelmannix.com

With Complimentary treatments – I do require for these to be used with a full paying Treatment which reaches our minimum spend requirement of £50.


Refund & Cancellation Policy

Rachel Mannix requires a minimum of six (6) weeks notice if you need to cancel your trial or wedding appointment. If not, you will be charged 100% of your treatment cost for your missed appointment.

For short notice (ad-hoc) appointments booked for treatment within seven (7) days, Rachel Mannix requires your cancellation in advance of twenty four (24) hours. Missed appointments without the appropriate notice will be charged as if attended.

Seven days of notice is required for Pamper Parties, Events & Corporate Bookings cancellations. 50% deposit will be taken on booking and will not be refunded if you do not give Make-up In Orangeries at least seven (7) days notice of cancelation. If advance notice of more then seven (7) days is given you will be refunded your 50% deposit in full. Missed bookings without the appropriate notice will be charged as if attended.


Mobile beauty Etiquette

I may arrive up to 30 minutes to 1 hour before the start of your treatment. This will allow me to set up the equipment.

Once I have arrived at your destination, any significant time taken out to tend to deliveries, babies, pets or work that becomes a disturbance during the treatment will be taken off your treatment time.

If you are late for your treatment your treatment time will be cut where necessary.



Male Clients

Please note that Rachel Mannix will only accept Male Clients from a current client recommendation or for couple’s treatments. Due to the nature of mobile treatments, Rachel Mannix retains the right to refuse service to a male client for the therapist’s safety.     



The client agrees that the make-up artist Rachel Mannix may use any photography for publicity purposes which include but are not limited to the make-up artist’s website and social media pages.  Personal data including photographs will be securely stored in line with our data protection policies more of which can be found on the privacy policy page.

Travel Expenses

The client will cover any necessary additional travel expenses as agreed at time of booking.
This is to include, should it be required, train fares and parking charges.

For destination weddings airport transfers both in the UK and abroad, flights and accommodation with breakfast should all be provided.



Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


Use of Site

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rachel Mannix relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Rachel Mannix’ or ‘my’ or ‘I’ refers to the owner. The term ‘you’ refers to the user or viewer on my website.   

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Rachel Mannix may alter the information on its web site from time to time. Rachel Mannix shall have no liability arising from the use by any party of the information on this web site. You are advised to make your own virus checks and to implement your own precautions in this respect.


Commitment to Data Security

Your personally identifiable information is kept secure. Only authorised employees, agents (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings. Rachel Mannix will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

You can view the privacy policy here.